Support & Warranty
WARNING: Use only coarse ground coffee with JavaPress Coffee Makers. Always place unit on dry, stable surface. Allow unit to cool before cleaning or disassembling. Hand wash with mild detergent in hot water. Use only non-abrasive cloths and cleaners. Microwaves and dishwashers may prematurely age components. Should a component become crazed or fractured, please recycle the retired pieces.
CAUTION: Not for stovetop or microwave use. Do not fill above window fill line. Before plunging, turn lid to close. Hold press at base and gently depress plunger. If plunger resists, pull up and begin again. DO NOT PLUNGE WITH FORCE. Use of excessive force can cause scalding liquid to shoot out of pot. Brewed coffee and grounds may be very hot. Handle with care. Keep out of reach of children and pets. Always respect hot liquids.
All GSI Outdoors products purchased in North America are fully warrantied to the original owner against manufacturer's defects in materials and workmanship.
Normal wear and tear, which includes, but is not limited to, scuffs, dust, dirt, abrasion, etc., is not a valid reason for a warranty return. Repairs due to accident, improper care, or negligence will be performed at a reasonable charge.